Resources
Some helpful contacts
Below is a list of helpful resources that can be contacted for further support, guidance and information.
Mental health information helplines for everyone
Mind Infoline
Phone: 0300 123 3393
(Local call rates, 9am-6pm, Mon-Fri)
Text: 86463
Provides information on types of mental health issues, where to get help, medication and alternative treatments and advocacy.
Rethink Advice and Information Service
Phone: 0300 5000 927
(Local call rates, 9:30am-4pm)
Provides practical help and information on issues such as Mental Health Act, community care, benefits, debt, criminal justice and carers’ rights.
Addiction and substance misuse (alcohol, drugs, gambling)
Addaction
Phone: 020 7251 5860
Email: info@addaction.org.uk
Website: www.addaction.org.uk
Addaction supports adults, children, young adults and older people to make positive behavioural changes around alcohol, drugs, mental health and wellbeing.
Drink Aware
Phone: 0207 766 9900
Email: contact@drinkaware.co.uk
Website: www.drinkaware.org.uk
Independent charity working to reduce alcohol misuse and harm in the UK. The website gas free drink trackers and tools to assess your own drinking levels.
Narcotics Anonymous
Phone: 0300 999 1212
(Helpline, 10am-12am, 7 days a week)
Email: meetings@ukna.org
Website: www.ukna.org
Narcotics Anonymous runs self-help groups across the UK for anyone affected by drug use who model of recovery.
Anxiety
Anxiety UK
Phone: 08444 775 774
(Infoline, 9:30am-5:30pm, Mon-Fri)
Email: support@anxietyuk.org.uk
Website: www.anxietyuk.org.uk
Anxiety UK is a national charity run by people with lived experience of anxiety, aiming to support everyone affected by anxiety through information and support. This includes talking therapies and self-help groups.
OCD-UK
Phone: 0845 120 3778
Email: support@ocduk.org
Website: www.ocduk.org
OCD-UK is a national charity working with and for children and adults affected by obsessive compulsive disorder. Provides a wide range of information on OCD, and runs self-help services including telephone support groups, online chats and support forums.
Bereavement
Cruse Bereavement Care
Phone: 0808 808 1677
(Helpline, see website for opening hours)
Email: helpline@cruse.org.uk
Website: www.cruse.org.uk
Cruse Bereavement Care offer support, advice and information to children, young people and adults when someone dies. They run a helpline as well as bereavement counselling as well as facilitated self-help groups across the country.
Bipolar Disorder
Bipolar UK
Phone: 0333 323 3880
Email: info@bipolaruk.org
Website: www.bipolaruk.org
Bipolar UK is the national charity dedicated to supporting individuals with a diagnosis of bipolar disorder, as well as their families and carers. Provide information through their website and via phone and also run national self-help support groups, online support and employment support.
Debt
Money Advice Service
Phone: 0800 138 7777
(Freephone, 9am-8pm Mon-Fri, 9:30am-1pm Sat)
Website: www.moneyadviceservice.org.uk
A free independent service set up by the government that provides information on all money related matters via a helpline, online information and free web chats.
Depression
Depression UK
Email: info@depressionuk.org
Website: www.depressionuk.org
Depression UK is a national self-help organisation that offers support to everyone affected by depression.
Eating Disorders
ABC (Anorexia & Bulimia Care)
Phone: 0300 011 1213 (Helpline)
Email: support@anorexiabulimiacare.org.uk
Website: www.anorexiabulimiacare.org.uk
Anorexia & Bulimia Care is a national UK eating disorders organisation providing ongoing care, emotional support and a practical guidance for anyone affected by eating disorders. Includes nutritional guidance/support and befriending services.
Beat
Phone: 0345 634 1414
(Helpline, for anyone over 18)
Phone: 0345 634 7650
(Helpline, for anyone under 25)
Email: help@b-eat.co.uk (18 or over) or fyp@b-eat.co.uk (25 or under)
Website: www.b-eat.co.uk
Beat is the UK’s leading charity supporting anyone affected by eating disorders. Runs helplines for adults and young people, online support as well as peer support groups across the country.
General Mental Health
Mind
Phone: 0300 123 3393 (Mind Infoline, see above)
Email: info@mind.org.uk
Website: www.mind.org.uk
Mind provide a wide range of services relating to mental health, including information, support as well as research and campaigning work. The national Mind organisation also acts as an umbrella organisation to many independent local Mind organisations, which provide different services across the country, e.g. therapy services, self-help groups and alternative therapies.
LGBTQ+
Lesbian, Gay, Bisexual and Transgender Switchboard
Phone: 0300 330 0630
(Local call rates, 10am-11pm, 7 days a week)
Email: chris@switchboard.lgbt
Website: www.switchboard.lgbt
Confidential support, information and referral services for the LGBT community, including online chat services.
Personality disorder
Personality disorder – no longer a diagnosis of exclusion
Website: www.personalitydisorder.org.uk
The website for the Department of Health’s National Personality Disorder Programme, which provides a range of resources, including a service finder and details of pilot projects relating to personality disorder.
Psychosis
Hearing Voices Network
Phone: 0114 271 8210
Email: nhvn@hotmail.co.uk
Website: www.hearing-voices.org
The Hearing Voices Network is committed to helping people who hear voices, see visions and experience tactical sensations and those that support them. They run a range of self-help groups and deliver training for professionals and the general public.
Self-Harm
Harmless
Email: info@harmless.org.uk
Website: www.harmless.org.uk
Harmless is a user led organisation that provides a range of services about self-harm, including support, information, training and consultancy to people who self-harm, their friends and families and professionals. Includes resources on alternative coping strategies.
Self-help apps and online resources
CBT Online
Website: www.moodgym.com.au
An interactive site that teaches people cognitive behavioural therapy skills to prevent and cope with depression.
Headspace
Website: www.headspace.com
App based around teaching mindfulness meditation principles to improve wellbeing.
Wellbeing Podcasts
Website: www.mentalhealth.org.uk/podcasts-and-videos
The Mental Health Foundation has created a series of free audio podcasts to improve wellbeing, including guided relaxation, mindfulness practise and overcoming fear and anxiety.
Suicide
Samaritans
Phone: 116 123
(Free Helpline, 7 days a week)
Email: jo@samaritans.org
(response time: 24 hours)
Website: www.samaritans.org
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.
CALM (Campaign Against Living Miserably)
Phone: 0800 58 58 58
(Helpline, 5pm-midnight, 7 days a week)
Email: info@thecalmzone.net
Website: www.thecalmzone.net
The Campaign Against Living Miserably is a charity which exists to prevent male suicide in the UK. They run a dedicated support line and online webchat for men who are experiencing emotional distress or who are in crisis. It also seeks to challenge a culture that prevents men from seeking help when they need it.
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